The Horseshoe Inn
COVID 19 RISK ASSESSMENT

 

TO REDUCE THE RISK OF INFECTION BY COVID 19 BY TAKING PREVENTATIVE MEASURES.
 

How infection occurs?
Carried in droplets of already infected person when coughing or sneezing (about 1m distance).
Carried in aerosol (microscopic droplets) of already infected person when breathing out (2m distance)
Droplets or aerosol Inhaled by new infected person or absorbed through eyes
Droplets land and remain on surfaces which are touched by new infected person and transferred to the eyes, nose or mouth by the hands.
 
WHO IS AT RISK?
All employees.
All  customers
Tradespersons
Delivery people
EXTRA ACTIONS,
RESOURCES AND FACILITIES  TO BE PROVIDED PRIOR TO REOPENING
 
HIGH RISK AREAS
(where frequent contact with people can occur either by droplets or touching)
TOILETS
TAPS
DOOR HANDLES
TOILET HANDLES
GRANITE SURFACES
TOILET DOORS
FLUSH HANDLES

KITCHEN
TAPS
METAL PREP SURFACES
KITCHEN PREP SURFACES 
CHOPPING BOARDS
KNIVES

CELLAR
New Barrels
New Gas bottles
 
Identification of staff at greater risk of exposure to COVID 19. Extra protection measures to be determined according to risk. Before rota
Customer sanitization stations Done
Portable sanitization stations (dispenser bottles) for use in mitigation where 2m distancing not possible. Done
Contactless ordering app to be set up  Done
Protective screens for tables/areas less than 1m distant from each other Done
Face visors, Gloves, Disposable aprons Done
Staff sanitization stations Done
Portable sanitization (dispenser bottles) stations for use by staff where 2m distancing not possible Done
COVID Signage:
  • One way systems
  • Wash hands / Sanitization stations
  • Contactless ordering and contact details
  • Customer care and safety (including customer behaviour)
  • Contactless ordering app for outside tables
Done
Updates to website to inform customers and staff of changes to service because of COVID19. Risk assessment shared with staff for consultation. Done
ACTIVITY/FUNCTION ACTION TAKEN BY

RISK AND PREVENTATIVE MEASURES
 
 
Coming into work

.ALL EMPLOYEES
 
RISK OF : Employees bringing infection INTO premises.
Working from home is only an option for administrative functions where the function is available online.

Employees who have been diagnosed as high risk should be allocated roles where no contact with the public or other staff is possible.

Employees showing symptoms before arrival in work should stay home and follow government guidelines. Telephone work to let them know whats going on. Kitchen staff to change into kitchen uniform on arrival. Uniform to be kept and washed safely at work.
 
All employees to sanitize hands immediately upon arrival.


 
 

SCHOOL PUPILS
 

Increased risk of infection being brought into the Horseshoe via school pupils and of pupils carrying infection into school from here.
 
Before and during service ALL
EMPLOYEES
RISK OF : Transmission of infection
from staff to staff
Ensure 2meters apart where possible. At least 1m apart where not possible. (Portable sanitizers in place to increase hand sanitization) Front of house roles allocated according to area e.g. 1 person inside service, 1 person outside service, 1 person bar.

Front of house staff must only enter the kitchen to collect food for service. No remaining in the kitchen. Sauces from fridges to be supplied by chefs.
 
 
 
RISK OF : Transmission of infection to/from delivery team to/from staff
RISK OF : Infection coming into building on delivered items

 
KITCHEN DELIVERY TEAMS Deliveries to be left on new rack outside kitchen without entry into kitchen area.
 
CELLAR GAS DELIVERY TEAM Cellar gas to phone in advance of arrival. Cellar to be opened to facilitate delivery. Gas bottles to be disinfected after delivery.
MOLSON COORS
Delivery as usual but make sure social distancing. Barrel tops to be sanitized after delivery and before stillaging. No signing of paperwork. Photo should suffice.

 
OTHER DELIVERIES
 
To be instructed to come to side door and leave in outer cellar.
 
CELLAR
ACTIVITIES
Only staff allocated to bar (usually 1) to carry out cellar activities. And only 1 at a time. 
 
   
RISK OF : 
infection still in the building.
Potential of spread where sanitization stations not filled up.
 
Preparing for opening and arrival of customers. HOUSEKEEPERS
 
Normal cleaning routine PLUS
Disposable apron to be worn but removed and discarded prior to finishing
deep sanitisation of high risk areas
Ensuring sanitization stations and soap dispensers are full and working.
 
Preparing bar area for opening and arrival of customers.

FRONT OF HOUSE


 
Normal opening up routine strictly adhered to PLUS
Disposable apron to be worn but removed and discarded prior to opening
Deep Sanization of all tables & bar surfaces.
Ensure all COVID signage correctly in place.
ALL MENUS SANITIZED
Preparation of kitchen for service.  KITCHEN STAFF
Strict adherence to normal kitchen  prep routines PLUS
Disposable apron to be worn at all times.
extra attention to high risk areas
 
 
   
RISK OF :
infection of staff by customers 
infection of customers by staff
infection of customers by customers

Menus
Cash
Proximity

 
 
Customer Booking and Arrivals  FRONT OF HOUSE
Customers to confirm number of guests and remind customers of responsibility to adhere to new laws on number of households. Booking staff and allocation staff to check every table booked complies with regulations: 

Inside:
Max= 1 extended household (their own household plus 3 others)
No more than 6 people

Outside:
max. 30(max for this outlet)

Customers required to sanitize on arrival and to wear masks when moving around. (not at the table).
No customer service at the bar service area.

Customers to be reminded to go straight back to their table, no hanging around.

No queuing! Inside = No booking no table
No queuing! Outside = No available table / come back another time or phone for reservation from car.

Customers warned in advance of COVID19 changes to service (signage/website)

Booked tables only inside.

Tables located 2m apart where possible.
(1m apart with mitigation: i.e. separating screens & portable sanitizer  on tables).

No physical menus. Customers to be advised to use own phone where possible. Otherwise we provide sanitized tablet.

NO CASH TRANSACTIONS:




 
 
In service. Customers are present. FRONT OF HOUSE
KITCHEN
Kitchen:- Masks should be worn during the preparation of non-cooked meals. 

Ordering outside
Contactless service (app / service tables)

Sauces condiments and cutlery.
Outside: Single use sachets brought out with food to reduce customer self service.

Inside: Brought out after order taken

Payment:
Inside preferably by Apple pay or Android. otherwise by card terminal with a disposable temporary cover.
.
Outside by app in advance

HIGH RISK AREA
Staff pick up infection on hands when collecting dirty plates and glasses from tables. Particularly glasses. 

Staff to wear gloves when collecting glasses/plates or

Staff to sanitize hands AT LEAST after every collection of dirty plates/glasses 

All tables cleaned at every changeover
(Inside) Tablets to be sanitized as soon as order has been taken.
 
 
End of Service FRONT OF HOUSE
KITCHEN

RISK OF : Infection remaining present on the premises between services or overnight.

Usual closedown procedures to be strictly adhered to PLUS
Disposable apron to be worn but removed and discarded prior to leaving
deep sanitization of high risk areas